Shipping Policy

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has been shipped.

During high-volume periods, processing times may be slightly delayed.

🚚 Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

  • Standard Shipping: 7–15 business days
  • International Shipping: 10–20 business days

Delivery times may vary depending on your location, customs processing, and courier delays.

🌍 International Shipping

We currently ship to multiple countries worldwide. Please note:

  • International orders may be subject to customs duties, taxes, or import fees.
  • homielumi.com is not responsible for additional charges imposed by customs authorities.
  • Customs processing times may affect delivery estimates.

πŸ“ Order Tracking

Once your order has shipped, you will receive a tracking number via email. Please allow 24–72 hours for tracking information to update.

If you do not receive tracking details, please contact us.

❌ Shipping Delays

We are not responsible for shipping delays caused by:

  • Carrier issues
  • Customs clearance delays
  • Incorrect or incomplete shipping addresses
  • Natural events or unforeseen circumstances

πŸ” Incorrect Address & Lost Packages

Please ensure your shipping address is accurate at checkout.

  • We are not responsible for orders shipped to incorrect addresses provided by the customer.
  • If a package is marked as delivered but not received, please contact your local carrier first.

πŸ“ž Contact Us

If you have any questions about shipping, please contact us at:

Email: support@homielumi.com
Website: https://homielumi.com